The brick-and-mortar store plays an integral role in our daily lives. Explore how technology enables it to evolve and thrive in unprecedented ways.

This is what’s next for your store, your shopper, and your business.

business

AI + Human Creativity: The Future of Merchandising

Watch this video to learn what's on-trend to in-store product placement, AI is changing the game

Artificial Intelligence brings powerful insights to the retail journey. It enables retailers to offer smarter, superior products in a more efficient way..

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shopper

Millennials Have the Most Buying Power of Any Generation

Watch this video to learn how to reach Millennials, and why the store matters more than ever before.

As Millennials no longer delineate between the things they need and the lives they lead, they are drawn to retailers who are curators of experience,..

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store

Why Everyone Will Wanna Be A Toys R Us Kid—Again

The greatest consequence of eCommerce has been the separation of shopping from buying

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shopper

How Can Subscription Innovate Beyond the Box?

Why brick-and-mortar may have the advantage

It's not so much the convenience of a [curated] box, nowadays, but it's the appeal and excitement of what that entire package is, for the customer. And a lot of customers want that homework done for them, so..

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store

Time to Get More Bang for Your BOPIS

Find the sweet spot of innovative transactions

If a retailer views “Buy Online, Pickup In-Store”  purely  as e-commerce, they’re losing. Each transaction in which customers pick up in-store is a chance to add value to the relationship. Whether that..

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shopper

How to Turn Customer Loyalty Programs into Love

Mirror user behavior to make things more personal

It’s no secret that loyalty is the sweet spot. For Wakefern Foods, 97% of sales are powered by customers enrolled in their loyalty programs. But while rewards and incentives have long been a direct..

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business

Food Waste Is On Its Way to Expiration

How innovation backs up the journey to zero waste

Solving food waste is at once a conversation around greenhouse emissions, world hunger, AND smarter business. Here, ethics and efficiency go hand in hand. Food waste is one of the most powerful..

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business

Farm to Table, Meet Fresh to Shelf

Technology is making grocery fresher than ever

No disrespect to the frozen foods section (which may be on the rebound), but there’s an exponential increase in demand for fresh, transparently sourced food. Fresh is growing, and it’s becoming synonymous..

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store

For Grocers, Innovation Is Far More Than Dinner Theater

Make customers fall for you as they walk down the aisle

Shopping for food is still a highly sensory experience: consumers want to see, touch, and smell. That keeps them coming to the store, even as e-commerce chips away at brick-and-mortar across..

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business

Intelligent Supply Chain: The New Brand Equity

Smarter supply is the route to customer delight

There's nothing more important than an ethical or conscious supply chain.

“Supply Chain” isn’t exactly a phrase that screams creativity. We think of sterile warehouses, unwieldy shipping freight, and..

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store

Your Store May Be Scaring Off Millennial Customers

Settle for the Old Tricks At Your Peril

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store

Rack to the Future

6 Retailers that are Offering Next Level In-Store Experiences

We’ve all seen the headlines about the so-called death of physical retail. “The retail apocalypse is ripping through America,” reports one outlet. “The retail apocalypse is heating up,”..

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store

From Storing to Exploring

Retail’s Reinvention

The store, as we once knew it was a wonderful but inefficient mechanism. The shopping part was fun, and often engaging. The buying and selling were often more problematic. Today, the internet (aided by the smartphones) has..

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business

3 Data-Driven Ways to Thrive in the Age of Amazon

Customer data is customer DNA.

When you look at a retailer's ability to combine both the e-commerce data they have and the in-store data they have, it remains a big area of opportunity. 

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business

5 Ways Blockchain Will Strengthen Your Retail Bricks

Building a stronger, smarter supply chain

Rome wasn't built in a day. But what if it could've been built in a few weeks? 

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business

Talking Shop

With Paulo Carvao, General Manager, IBM

Paulo Carvao is the General Manager for IBM's US Distribution Market with clients in retail, consumer goods, and travel and transportation. He brings more than 30 years of technology experience to these..

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store

Stock Your Shelves Like a Local

Hyper-local inventory is also community.

The sales that stores lose when they fail to meet local demand are astronomical. As of 2015, retailers have been losing $1.75 trillion per year to out-of-stocks, overstocks and returns.

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business

Will It Automate? Supply Chain Edition

Human-machine teaming is the way

The doomsday narrative arising out of automation is that soon enough, the human workforce will be outmoded and unnecessary. But the reality is that retailers who resist automation are going to fall behind those who..

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shopper

How to "Out-Amazon" Amazon: Product Reviews and Development

Next Gen ways to reflect reviews across your storefronts

Amazon may set the gold standard in online product reviews, but their advantage ends where brick-and-mortar begins. Retailers have the potential to take the edge over Amazon by overhauling the..

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business

Tech-Forward Culture: What Happens in the Lab Shouldn’t Stay in the Lab

How to get buy-in at all levels

While the workplace can and should be an environment that incubates ideas, encouraging creativity and planning for the long run, tech-forward culture within a company doesn’t start and stop with an innovation lab. The..

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store

Underused Retail Space: The Final Frontier

As some stores shutter, tech will open new doors

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store

The Future of the Dressing Room. Hint: It Isn’t a Room.

How Technology is Transforming Dressing Rooms

“The ability to put on an article of clothing and then be able to experience you wearing that article of clothing in an environment that replicates where you would actually wear it I think is very very..

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store

Winning the Real Estate Game

Go hyper-local with cloud-based tactics

There's a lot of new development going on that's really more of a holistic city center, where you're living inside that mixed-use environment.

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shopper

AI: Bringing Your Most Profitable Bees to the Hive

Pulling in quality, not just quantity.

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shopper

If Customer Behavior is True North, How Can Tech Light the Way?

Amazon isn't the Northstar, the consumer is

Bigger basket size: another holy grail of retail. But as with the grail itself, retailers can’t just choose blindly, immediately gravitating to the “shiniest object.” The tactics they use to lead customers..

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shopper

How AR is Reinventing the Reality of Shopping

What Augmented Reality has in store for the future 

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